Patient Navigator - Gastroenterology - Full Time
Manchester, New Hampshire
About Us
Position Summary: M – F 8am – 5pm
Enhances the patient experience from intake of referrals to removing barriers to completing procedures. Assist patients in moving through their Gastroenterology experience and in facilitating external referrals to specialists.
Key Responsibilities
- Assists Patient Service Representatives with entering incoming referrals in a timely manner to meet patient needs.
- Reaches out to patients scheduled for procedures to confirm that they have prep instructions, a ride for their procedure, obtained correct prep supplies and to remove any barriers for patients completing testing.
- Works with the financial advocate to assist patients in payment plans or charitable care and to remove any barriers of financial concerns.
- Serves as an outgoing referral assistant to assure patients get the appointments for outgoing referrals to specialists scheduled.
- Assists in all the Front Desk responsibilities whenever needed which includes, answering the telephone, check-in, check-out, reminder calls, scheduling and responding to staff messages.
- Maintains daily, weekly and monthly inspection checklists.
- Promotes education throughout the community on colon cancer awareness.
- Relationship building with referring primary care doctors to assure a cohesive referral to completion process.
Education/Experience/Licensure
- Education: High School Diploma or equivalent required, bachelor’s degree preferred,
- Experience: Previous experience (3-5 years) working in a medical office setting preferred but not required.
- Certification/Licensure: N/A
- Software/Hardware: Proficient in MS Office, Epic experience preferred.
What Elliot Health System Has to Offer
- Health, dental, prescription, and vision coverage for full-time & part-time employees
- Short-term disability, long-term disability, and life insurance coverage
- Competitive pay
- Tuition Reimbursement
- 403(b) Retirement Savings Plan
And more!
Work Schedule: Days, Mon-Fri, 8A-5P
Elliot Health System is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.
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Career Development
The Elliot is committed to working with you to develop a rewarding career path that provides many opportunities for learning and growth.
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Living & Working in NH
NH is an economically strong region with a low cost of living, including no state sales or income tax, outstanding schools, and safe and vibrant communities in which to raise a family. We are located less than one hour from Boston, the Seacoast, and the White Mountains. The area is not only known for the premier medical and clinical excellence available but also for vast recreational opportunities for every lifestyle.
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Benefits
As an employee at Elliot Health System you are a valued member of a team that makes a higher level of care happen every day. We believe that you deserve the most affordable and comprehensive benefits we can provide. Please view our comprehensive list of benefits below.
