Patient Service Representative- Manchester Urology Dover/Portsmouth- Full Time- 40 hours- Days
Dover, New Hampshire
Position Summary – Mainly covering Dover and Porstmouth offices, Monday-Friday 8am-4:30pm
Acts as a representative in all areas of clerical support. Assumes responsibility for all facets of front desk
operations including greeting and registering patients, answering phones, scheduling appointments,
entering demographics and processing referrals. Retrieving and updating medical records, collecting
fees and performing general clerical and other duties as assigned in accordance with TJC and
government standards, as well as policies and procedures of Elliot Health System.
Key Responsibilities
Greets patients and visitors to the department, performs check-in and notifies appropriate personnel of arrival. Provides excellent customer service and serves as a positive representative of EHS in all interactions. Receives incoming telephone calls, directs inquiries as appropriate and takes messages. Performs required insurance verification activity when appropriate. Obtains insurance information through department processes in order to ensure that proper authorization requirements will be fulfilled. Schedules appointments for therapy evaluations and visits based on established guidelines. Completes the registration process, explains applicable policies to patient and assists patients with paperwork. Maintains workload at the established productivity standard for assigned area. Interacts with patients regarding complaints for effective and immediate response and
Education/Experience/Licensure
- Education: High School Diploma or equivalent required.
- Experience: Previous experience in healthcare setting
- Software/Hardware: Working knowledge of Microsoft Office
What Elliot Health System Has to Offer
- Health, dental, prescription, and vision coverage for full-time & part-time employees
- Short-term disability, long-term disability, and life insurance coverage
- Competitive pay
- Tuition Reimbursement
- 403(b) Retirement Savings Plan
And more!
Work Schedule: Monday through Friday 8-4:30
Elliot Health System is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.
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Career Development
The Elliot is committed to working with you to develop a rewarding career path that provides many opportunities for learning and growth.
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Living & Working in NH
NH is an economically strong region with a low cost of living, including no state sales or income tax, outstanding schools, and safe and vibrant communities in which to raise a family. We are located less than one hour from Boston, the Seacoast, and the White Mountains. The area is not only known for the premier medical and clinical excellence available but also for vast recreational opportunities for every lifestyle.
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Benefits
As an employee at Elliot Health System you are a valued member of a team that makes a higher level of care happen every day. We believe that you deserve the most affordable and comprehensive benefits we can provide. Please view our comprehensive list of benefits below.
