Patient Account Representative - NH Neurospine - Full Time
Bedford, New Hampshire
Position Summary - M - F 8am - 5pm
Responsible for the timely follow up and collection of outstanding hospital accounts receivables.
Key Responsibilities
- Performs routine, compliant billing and insurance follow up according to policies and procedures.
- Reports claim rejections that may have a processing or systematic resolution.
- Identifies trends and reports them to supervisor for discussion with plan provider representatives.
- Basic knowledge of billing and collection rules, plan payment policies, timely filing rules and plan specific requirements.
- Carries out other related duties as requested.
- Collection tasks related to eligibility and referrals.
- Performs collection asks related to eligibility & referrals.
- Performs reconciliation and payment research.
- Performs billing & collection authorization.
- Responsible for denial tasks.
- Processes refunds.
- Verifies WC insurance and claim adjuster information.
- Negotiates WC OOS rates.
- Responsible for underpayment WC Report.
- Responsible for cash bag distribution/daily deposits.
- Sends billing faxes; works general task box, sorting mail.
- Meets with patients regarding financial counseling/collections of old balances.
Education/Experience/Licensure
- Education: High School Diploma or equivalent required.
- Experience: 3 years’ experience with UB04/1500R/837/835 formats and standards.
- Certification/Licensure: N/A
- Software/Hardware: Excellent computer skills including Windows, Excel, and Internet experience. Excellent communication skills and telephone etiquette. Organized math skills. Organized and multi-task skills.
What Elliot Health System Has to Offer
- Health, dental, prescription, and vision coverage for full-time & part-time employees
- Short-term disability, long-term disability, and life insurance coverage
- Competitive pay
- Tuition Reimbursement
- 403(b) Retirement Savings Plan
And more!
Work Schedule: MONDAY - FRIDAY; 8:00 - 5:00
Elliot Health System is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.
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Career Development
The Elliot is committed to working with you to develop a rewarding career path that provides many opportunities for learning and growth.
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Living & Working in NH
NH is an economically strong region with a low cost of living, including no state sales or income tax, outstanding schools, and safe and vibrant communities in which to raise a family. We are located less than one hour from Boston, the Seacoast, and the White Mountains. The area is not only known for the premier medical and clinical excellence available but also for vast recreational opportunities for every lifestyle.
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Benefits
As an employee at Elliot Health System you are a valued member of a team that makes a higher level of care happen every day. We believe that you deserve the most affordable and comprehensive benefits we can provide. Please view our comprehensive list of benefits below.
